📄️ LiveChat University - basics
New at LiveChat? Want to review your basics? Here is our comprehensive 7-episode video tutorial series designed for our new and returning LiveChat users.
📄️ Basic troubleshooting for LiveChat
Hey! This guide will help you perform some basic troubleshooting for your LiveChat. The methods presented here are quick, simple, and will assist you in initially testing any issues you may be experiencing..
📄️ Breaking customer's session between groups
Introduction
📄️ Quick Bearer Token Generating
Introduction
📄️ PAT authorisation and list_archives
This guide will present the example method of the Personal Access Token generation in order to use the list_archives API method. We will also explain how to apply some of the filters.
📄️ Iframe embed and custom chat page
Hi! 👋 This guide will show you how you can embed the chat widget into an iframe to create a custom direct chat page.
📄️ Online/offline Chat button
Introduction
📄️ Onclick pop-up Campaign
Introduction
📄️ Loading LiveChat only with accepted cookies
Introduction
📄️ Different groups for mobile and desktop on the same page
Hello! 👋
📄️ Load LiveChat widget only at certain time
Introduction
📄️ Disable/enable the chat for specific countries
This is a supplementary instruction to go along with the video for those of better understanding for written guides.
📄️ Routing to multiple groups on the same page randomly or with varying intensity
This will be useful mainly for licenses that want different agents to answer chats on the same pages but be unable to view each other’s chats but also for licenses that want to spread traffic between agents/groups on the same pages randomly or with higher/lower intensity.
📄️ Floating social media buttons and LiveChat
Introduction
📄️ Drag and drop chat widget
Introduction
📄️ Closing Unassigned chats with API
Introduction
📄️ Creating a custom chat bubble
Hi, This guide will explain how you can create and design a custom chat bubble to replace default “minimized chat window” available in LiveChat.